Metal Sign & Label Pty Ltd ABN 57 074 376 284 – TERMS & CONDITIONS
Orders with Metal Sign & Label Pty Ltd including those made through associated websites including onlineassetlabels.com.au and onlinecomplianceplates.com.au are subject to the following terms and conditions.
Payments
Full payment must be made before work is commenced on the order.
Artwork & Design
By placing an order with onlineassetlabels.com.au you approve the preview for printing as supplied in the design.
Artwork and design is the responsibility of the customer. The customer must have full rights to all logos, trademarks and designs supplied and indemnifies Metal Sign & Label Pty Ltd against any action as a result of content dispute.
Metal Sign & Label and onlineassetlabels.com.au reserve the right to cancel any order for customised printed products where the requested product content is deemed, at the sole discretion of Metal Sign & Label Pty Ltd, to be inappropriate, false, misleading, offensive or contravening any law, copyright or trademark.
Delivery
All items are shipped via tracked 3rd party couriers. Metal Sign & Label Pty Ltd is not responsible for any damages resulting from the failure to receive an order on time. All labels are safely packed when dispatched, Metal Sign & Label Pty Ltd is not liable for any damages which occur during shipping.
Colour Accuracy
Due to the inherent limitations with the printing process, the accuracy of colour reproduction is not guaranteed to the supplied artwork or between orders.
We will try our best to match the gradient density of each colour, but we accept no responsibility for colour variations between the submitted files and the final printed piece.
Dispatch Schedule
Dispatch is scheduled after receipt of payment and approved artwork. Standard orders - 10 business days for orders placed before 1PM. Urgent orders - 3 business days for orders placed before 1PM. For orders placed after 1PM AEST dispatch time is scheduled from the next business day. Production does not occur on weekends or public holidays.
If adjustments are required to the provided artwork additional time may be required.
Metal Sign & Label Pty Ltd ABN 57 074 376 284 – PRIVACY POLICY
To deliver the services provided by Metal Sign & Label Pty Ltd and onlineassetlabels.com.au we need your personal information.
This Privacy Policy details our approach to the privacy of your personal information that we collect via our websites onlineassetlabels.com.au, metalsignlabel.com.au, our software and apps or directly from you at via phone and email. Please contact us if you have any questions.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of our sites, products and services.
1. Type of personal information collected
Personal Information: The type of personal information we collect may include personal information including contact details and additional personal information related to the products or services we provide.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Collection and use of personal information
We collect and use the personal information in order to provide our services and for direct marketing. We securely store and limit access to collected information on our internal systems and with third party storage providers. Collected information is not linked to other databases.
3. Disclosure of personal information
We may disclose personal information in order to provide our services to you. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
4. Access to and correction of personal information
You may request details of personal information that we hold about you. If your information needs to be updated please contact us by emailing info@metalsignlabel.com.au We rely in part upon you advising us when your personal information changes. We will respond to any request and promptly correct any information.
5. Complaints
Our policy is based on the Australian Privacy Principles, if you believe that we have breached them and wish to make a complaint, please contact us via emailing info@metalsignlabel.com.au
6. Removal of information
To stop communications and have your information removed, please contact us by emailing info@metalsignlabel.com.au
